This Privacy Policy explains how Creatorabc collects, uses, stores, and protects personal information when you use our website and Creatorabc CRM platform for TikTok Shop seller and creator collaboration operations.
1. Scope
This policy applies to users of Creatorabc services, including sellers and creators, and visitors to www.creatorabc.com.
2. Information we collect
We process account and authentication information, shop or creator identifiers, permissions granted through TikTok Shop authorization, service usage information, and communications you send to us. When you use CRM features, we also process the creator, collaboration, product, order, sample, and other records that you import or make available through an authorized integration.
3. How we use information
We use this information to provide the services you request, manage creator collaborations, operate and secure the platform, provide support, and meet applicable legal obligations. We process information on the basis of your authorization or consent where applicable, our service agreement with you, and our legitimate interests in operating and securing the service, subject to applicable law.
4. Sharing
We share information with TikTok where needed to operate an integration you authorize, with service providers acting on our behalf such as cloud hosting providers, and where required by law. We do not sell personal information.
5. Retention and deletion
We retain information while it is needed to provide the service and for legitimate legal, security, or dispute-resolution purposes. If you revoke an integration or request deletion, contact us using the address below. We will review and process the request in accordance with applicable requirements and any necessary retention obligations. Revoking an integration stops future authorized access but may not immediately remove existing records or backups.
6. Security
We use safeguards including encrypted connections and access controls to protect information. No method of storage or transmission is completely secure.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing. Contact us to make a request.
8. International processing
Information may be processed in countries other than your own as necessary to provide the service, including in connection with TikTok Shop and our service providers.
9. Changes to this policy
We may update this policy when our services or requirements change. We will post the revised policy here with an updated effective date.
10. Contact
For privacy questions or requests, contact leonma@memo.live.